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centurytel.net Service Notices

centurytel.net is committed to bringing you Internet access that is reliable. These service notices keep you informed of any service upgrades or network conditions that may affect your Internet access.

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June 3rd - Mail.cswnet.com Maintenance NEW!

Mail.cswnet.com will be unavailable for maintenance on 06/04/2002 from 2:00am CDT until 3:00am CDT. During this time, user's will be unable to check their mail on this server. If problems are experienced outside of this maintenance window, please contact CenturyTel's Client Support Center at 1-800-809-1410.

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October 10th - Web Server Maintenance

During a maintenance window from 2:00am CDT to 3:00am CDT on 10/11/2001, we will be increasing RAM to the main web server. The outage will effect customer's personal websites as well as our main page of www.centurytel.net. The downtime is expected to be 10-15 minutes total during this time.

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December 5th - Adamsville, TN Network Maintenance

The Networking Department at CenturyTel will be conducting maintenance on December 7, 2000 in Adamsville, TN to upgrade their systems and equipment. The maintenance will be conducted between the hours of 6:00 AM and 6:30 AM. During this time frame, INTERNET SERVICES WILL BE DOWN Temporarily due to this system upgrade. If you have any questions, please call CenturyTel support at 1-800-809-1410 for more information.

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December 4th - Maintenance - Lebanon, OR (Correction)

Maintenance will be performed on the DSL equipment located in Lebanon, OR between 6:00 - 6:30 AM PST Wednesday, December 6, 2000. DSL customers will lose connectivity during this maintenance window. If you have further difficulties, please contact our 24/7 Helpdesk at 1-800-809-1410.

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December 4th - Maintenance - Lebanon, OR

Maintenance will be performed on the DSL equipment located in Lebanon, OR between 6:00 - 6:30 AM PST. DSL customers will lose connectivity during this maintenance window. If you have further difficulties, please contact our 24/7 Helpdesk at 1-800-809-1410.

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November 30th - Mail Server Maintenance

Mail servers for the Southern, Midwest, and Great Lakes regions will have server maintenance beginning 12:00am CST on Sunday December 17th. The maintenance is intended to provide greater performance and response times for the delivery and availability of mail in these regions. The downtime is expected to last approximately eight hours. During the maintenance window, users will be able to continue checking and sending email, although delivery times may be slowed. Please check this site for updates on the estimate for the maintenance window.

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November 30th - Lorain, OH Maintenance

Customers in Lorain, OH may experience disconnects Tuesday, December 5, 2000, between 12:01 AM and 2:00 AM. Routine maintenance will be performed that may cause disruption of service. If you experience any further difficulties, please contact our 24/7 Help Desk at 1-800-809-1410.

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November 29th - Monroe Maintenance Window

A maintenance window will be established for Monroe, LA for the morning of Friday, December 1, 2000 from 5:00 a.m. to 6:00 a.m. CST. Upgrades will be performed on core router equipment and there may be minimal outages as a result. If there are prolonged issues, please call the CenturyTel Client Support Center at 1-800-809-1410.

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November 29th - Ville Platte, LA Network Maintaince

The Networking Department at CenturyTel will be conducting maintenance on December 1, 2000 in Ville Platte, LA to upgrade their equipment. The maintenance will be conducted between the hours of 5:00 a.m. and 6:00 a.m. that Friday morning. During this time frame, INTERNET SERVICES WILL BE DOWN Temporarily due to this system upgrade. If you have any questions, please call CenturyTel support at 1-800-809-1410 for more information.

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November 27th - ADSL Server Maintenance Scheduled for Gig Harbor, WA.

ADSL server maintenance will be performed at 4:00 A.M. Pacific Time, 2:00 A.M. Central Standard Time on Wednesday, November 29th. This will cause all ADSL users to disconnect for a short period of time. Please call the HelpDesk at 1-800-809-1410 if you have any questions.

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November 27th - November 28th - La Junta, CO

Tuesday, November 28th, service out of La Junta, CO and sourounding areas will be interrupted during the scheduled maintenance window of 5:00am to 6:00am Mountain Time. If you experience any further difficulties with service, please contact our 24/7 Help Desk at 1-800-809-1410.

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November 20th - Hale, MI

Tuesday, November 21st, service out of Hale, MI will be interrupted during the scheduled maintenance window of 5:00am to 6:00am EST. If you experience any further difficulties with service, please contact our 24/7 Help Desk at 1-800-809-1410.

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November 16th - Superior, WI

Tuesday, November 21st, Superior, WI customers may experience a momentary outage during the maintenance window of 6:00 - 6:30 AM CST. The planned maintenance window will be used to increase bandwidth for the Superior POP. If you experience further difficulties please call our 24/7 Help Desk at 1-800-809-1410.

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November 16th - Grand Rapids, MI Equipment Maintenance

Tuesday, November 21st, service out of Grand Rapids, MI will be interrupted during the scheduled maintenance window of 3:30 to 6:00 AM EST. The following locations in Michigan will also experience outages as a result: Lansing, Jackson, Saginaw/Bay City, Battlecreek, Kalamazoo, Montrose, and Caro. If you experience any further difficulties with service, please contact our 24/7 Help Desk at 1-800-809-1410.

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November 16th - Ville Platte, LA Network Maintaince

The Networking Department at CenturyTel will be conducting maintenance on November 21, 2000 in Ville Platte, LA to upgrade their systems and equipment. The maintenance will be conducted between the hours of 5:00 a.m. and 6:00 a.m. that Tuesday morning. During this time frame, INTERNET SERVICES WILL BE DOWN Temporarily due to this system upgrade. If you have any questions, please call CenturyTel support at 1-800-809-1410 for more information.

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November 13th - Upgrade For Jena,LA

The Networking Department at CenturyTel will be conducting maintenance on November 15, 2000 in Jena, LA to upgrade their systems and equipment. The maintenance will be conducted between the hours of 5:30 a.m. and 6:30 a.m. that Wednesday morning. During this time frame, INTERNET SERVICES WILL BE DOWN Temporarily due to this system upgrade. If you have any questions, please call us at 1-318-361-4927 for more information concerning this upgrade.

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November 6th - Router Maintenance Scheduled for Lorain, OH

In order to improve Internet Service in Lorain, OH., a router maintenance window has been scheduled between the hours of 3:00AM to 6:00AM on Wednesday, November 8th, 2000. During this time there could possibly be routing instabilities and connectivity issues. If you have any questions, please contact the HelpDesk at 1-800-809-1410. Thanks for your patience...

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November 6th - Router Maintenance Scheduled for Lorain, OH

In order to improve Internet Service in Lorain, OH., a router maintenance window has been scheduled between the hours of 3:00AM to 6:00AM on Wednesday, November 8th, 2000. During this time there could possibly be routing instabilities and connectivity issues. If you have any questions, please contact the HelpDesk at 1-800-809-1410. Thanks for your patience...

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November 6th - Kalispell Maintenance Notice

A maintenance window will be established for 3:00 a.m. to 5:00 a.m. Thursday, November 9, 2000. During this maintenance window, upgrades will be performed in the Kalispell, MT location. This will affect service for Kalispell and the surrounding locations. If there are any other issues concerning this, please contact the CenturyTel Client Support Center at 1-800-809-1410.

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November 6th - Gig Harbor Maintenance Notice

A maintenance window will be established for 2:00 a.m. to 4:00 a.m. Thursday, November 9, 2000. During this maintenance window, upgrades will be performed in the Gig Harbor, WA location. This will affect service for Gig Harbor and the surrounding locations. If there are any other issues concerning this, please contact the CenturyTel Client Support Center at 1-800-809-1410.

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November 1st - Lake Dallas, TX Router Maintenance

In order to improve Internet Service in Lake Dallas, TX, router maintenance has been scheduled from 4:30AM to 5:30AM local time at the affected site on November 2, 2000. During this time there will be routing instabilities and connectivity issues. If you have any questions, please contact our Customer Client Support Center at 1-800-809-1410.

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October 25th - Southern Region Maintenance

Thursday, October 26th, hardware will be added to the Monroe Core router between 4:15 and 4:45 AM. Customers may experience interruptions in service during this time frame. If you experience further difficulties please call our 24/7 helpdesk at 1-800-809-1410.

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October 24th - Forks, WA Maintenance

A maintenance window will be established from 5:00 AM to 6:00 AM PDT, on Thursday, October 26, 2000. During this maintenance window, upgrades will be performed in the Forks, WA location. This will affect service for only the Forks location. If there are any other issues concerning this, please contact the CenturyTel Client Support Center at 1-800-809-1410.

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October 23rd - LaCrosse, WI. Router Upgrade/Maintenance Scheduled

During the service maintenance window from 5 am to 6 am, on October 24th, 2000, router maintenance will be performed on the core router in La Crosse, WI. No downtime is expected nor should performance be affected in any way, as well. If you have questions, please contact our HelpDesk at 1-800-809-1410. Thank you for your patience while we continue to make network improvements.

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October 23rd - Kalispell Maintenance Window

A maintenance window will be established from 3:00 AM to 5:00 AM MST, on Wednesday, October 25, 2000. During this maintenance window, upgrades will be performed in the Kalispell, MT location. This will affect service for Kalispell and the surrounding locations. If there are any other issues concerning this, please contact the CenturyTel Client Support Center at 1-800-809-1410.

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October 23rd - Gig Harbor, WA Maintenance

A maintenance window will be established from 3:00 AM to 5:00 AM, on Wednesday, October 25, 2000. During this maintenance window, upgrades will be performed in the Gig Harbor, WA location. This will affect service for Gig Harbor and the surrounding locations. If there are any other issues concerning this, please contact the CenturyTel Client Support Center at 1-800-809-1410.

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October 23rd - Port Aransas, TX - Maintenance

The Port Aransas, TX POP is scheduled for maintenance, October 24th, between 3:30AM - 3:45AM CST. Customers will experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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October 23rd - Mail and News Server Maintenance

Several of our mail and news servers will be undergoing routine maintenance beginning at 2:00am CDT on Wednesday, October 25th. Downtime is expected to be minimal, but could possibly affect mail and news service for all customers.

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October 20th - Ville Platte, LA Network Maintenance

During the operations window on Saturday, October 21, 2000, CenturyTel Internet Network Services will be performing network maintenance on facilities in the following city: Ville Platte, LA. The maintenance will take place between the hours of 4:00AM and 6:00AM local time at the affected site. During this time there will be routing instabilities and connectivity issues. If you have any questions, please contact our Customer Client Support Center at 1-800-809-1410.

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October 18th - Gig Harbor Router Maintenance

A maintenance window will be established for 3:00 a.m. to 5:00 a.m. Friday, October 27, 2000. During this maintenance window, upgrades will be performed in the Gig Harbor, WA location. This will affect service for Gig Harbor and the surrounding locations. If there are any other issues concerning this, please contact the CenturyTel Client Support Center at 1-800-809-1410.

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October 18th - Web Server Maintenance

During the maintenance window from 2:00 AM - 4:00 AM CST Thursday October 19th we will be bringing a web server down for maintenance. Downtime should be minimal. If you have any questions feel free to contact out 24hr helpdesk at 800-809-1410.

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October 13th - Router Maintenance Scheduled for Monroe, LA

In order to improve Internet Service in Monroe, LA., router maintenance has been scheduled from 5am to 6am local time at the affected site on October 13, 2000.

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October 9th - Router Maintenance Scheduled for Forks, WA

In order to improve Internet Service in Forks, WA, router maintenance has been scheduled from 2am to 3am local time at the affected site on October 10, 2000.

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October 9th - Router Maintenance Scheduled for Lorain, OH

In order to improve Internet Service in Lorain, OH., router maintenance has been scheduled from 4am to 6am local time at the affected site on October 10, 2000.

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September 28th - Mail Server Maintenance

One of the mail servers used by our Northwestern US customers is being replaced beginning at 12:00am PDT Sunday, October 1st. During this maintenance, affected customers will be unable to check or send mail. The downtime is expected to last approximately five hours; please check this site for updates to that estimate. This replacement is intended to alleviate performance problems on the existing server.

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September 27th - Router Maintenance Scheduled for Lorain, OH

In order to improve Internet Service in Lorain, OH., router maintenance has been scheduled in the 4am to 6am service maintenance window on September 28th, 2000.

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September 26th - Mail Server Issues

One of the mail servers used by our Northwestern US customers is currently experiencing load problems due to rapid growth. We are in the process of upgrading the mail service for that area and expect to have these issues resolved soon. Thank you for your patience.

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September 21st - Kalispell, MT Network Maintenance During the operations window on Saturday, September 23, 2000, CenturyTel Internet Network Services will be performing network maintenance on facilities in the following city: Kalispell, MO. The maintenance will take place between the hours of 2:00AM and 6:00AM local time at the affected site. During this time there will be routing instabilities and connectivity issues. If you have any questions, please contact our Customer Client Support Center at 1-800-809-1410.

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September 21st - Kalispell, MT Network Maintenance

During the operations window on Friday, September 22, 2000, CenturyTel Internet Network Services will be performing network maintenance on facilities in the following city: Kalispell, MO. The maintenance will take place between the hours of 2:00AM and 5:00AM local time at the affected site. During this time there may be routing instabilities and connectivity issues. If you have any questions, please contact our Customer Client Support Center at 1-800-809-1410.

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September 21st - LaCrosse, WI Maintenance

The LaCrosse, WI POP is scheduled for maintenance, September 22st, between 5:30AM - 6:15AM CST. Customers will experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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September 20th - News Server Maintenance

News service for most customers will down for maintenance on Friday, September 22, 2000 at 2:00am CDT. This outage will not effect those customers in the Northwest US region. Downtime is expected to be brief.

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September 20th - Mail Server Maintenance

One of our mail servers for our MidWest US customers will down for maintenance on Friday, September 22, 2000 at 2:00am CDT. Downtime is expected to be brief.

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September 20th - LaCrosse, WI - Maintenance

The LaCrosse, WI POP is scheduled for maintenance, September 21st, between 4:30AM - 5:15AM CST. Customers will experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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September 19th - Gig Harbor, WA Router Maintenance

On Thursday, September 21, 2000, between the hours of 4:00AM and 5:00AM at the local site, emergency maintenance will be performed on the core router. Internet Service for the Western Area will be affected by this maintenance. If you have any questions, please call the Internet HelpDesk at 1-800-809-1410.

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September 15th - Heppner, OR Router Upgrade

During the scheduled maintenace window of 4:00am to 5:00am Pacific Time, September, 15 2000, there will be a router upgrade for Heppner, OR. This upgrade will take down internet service for that area. Thank you for your patience while CenturyTel continues to make network improvements. If you have any questions, please call the Internet HelpDesk at 1-800-809-1410.

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September 14th - Hardy, AR Maintenance

The Hardy, AR POP is scheduled for maintenance, September 15th, between 5:00AM - 5:15AM CST. Customers will experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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September 12th - Heppner, OR router Upgrade

During the scheduled maintenace window of 4:00am to 5:00am Pacific Time, September, 13 2000, there will be a router upgrade for Heppner, OR. This upgrade will take down internet service for that area. Thank you for your patience while CenturyTel continues to make network improvements. If you have any questions, please call the Internet HelpDesk at 1-800-809-1410.

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September 11th - La Junta, CO Server Maintenance

The La Junta, CO router will be down for maintenance on Tuesday, September 12th. This downtime will be brief and service should be up within a hour. If you have any questions, please contact our Customer Client Support Center at 1-800-809-1410.

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September 10th - Mail Server Maintenance

One of the mail servers for our Northwestern US customers will be down for maintenance on Tuesday, September 12th, 2000, at 6:00am PDT. Downtime is expected to be brief.

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August 31st - Kalispell, MT ATM Switch Upgrade The ATM switch in Kalispell, MT is being upgraded between the hours of 12:00AM and 12:15AM PST September 1st. All DSL customers will be affected during this maintenance upgrade. If you have any questions, please contact our Customer Client Support Center at 1-800-809-1410.

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August 25th - Kalispell, MT Telco Maintenance

Local Telco maintenance is scheduled at the Kalispell, MT POP, on Monday August 28, 2000 between the hours of 3am and 5 am, at the affected site. This maintenance may interrupt internet service in the Kalispell, MT area. If you have any questions, please contact our Customer Client Support Center at 1-800-809-1410.

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August 21st - Web Server Maintenance

During the maintenance window from 2:00 AM - 4:00 AM CST Tuesday August 22nd we will be bringing a web server down for maintenance. Downtime should be minimal. If you have any questions feel free to contact our 24hr helpdesk at 800-809-1410.

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August 18th - Yacolt, WA Telco Maintenance

Local Telco maintenance is scheduled at the Yacolt, WA POP, on Tuesday, August 22, 2000, between the hours of 11:00PM to 1:00AM, at the affected site. This maintenance may interrupt telephone and Internet service in the Yacolt, WA area. If you have any questions, please contact our Customer Client Support Center at 1-800-809-1410.

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August 16th - Gig Harbor, WA router upgrade maintenance scheduled.

During the maintenance window of 5 A.M. to 6 A.M. Pacific Time, August 17th, 2000, router upgrade maintenance will be performed on the core backbone router in Gig Harbor, WA. This will take down all services, including authentication, mail and news, in the Northwest area for a short period of time. Thank you for your patience while CenturyTel continues to make network improvements. If you have any questions, please call the Internet HelpDesk at 1-800-809-1410.

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August 14th - Web Server Maintenance

Tuesday, August 15, at 2:00am CDT, we will be bringing a new web server online. Some of our virtual domains and CenturyTel sites may experience downtime as they are moved to the new server. The maintenance window is approximately one hour, although downtime should be minimal.

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August 2nd - System Maintenance Scheduled for Mid-Western and Great Lakes Regions

During the scheduled maintenace window, 3am - 6am, on August 3rd, 2000, we will be performing service maintenance on one of our core routers in La Crosse, WI. This outage will affect the entire Mid-West and Great Lakes Regions for a short period of time. If you have any questions, please contact the Helpdesk at 1-800-809-1410.

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July 27th - Forks, WA Maintenance

The Forks, WA POP is scheduled for maintenance, July 28, 2000, between 5:00AM - 5:10AM PST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24/7 HelpDesk at 1-800-809-1410.

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July 26th - Sharps Chapel, TN Maintenance

The Sharps Chapel, TN POP is scheduled for maintenance, July 27th, between 5:30AM - 5:45AM CST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 25th - Southern Region Maintenance

Mail and News Group subscribers in the Southern Region will experience service interruptions Wednesday, July 26th, from 4:30AM - 6:00AM CST. Equipment in our server room is being prepared for upgrades. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 24th - Lebanon, OR Maintenance

The Lebanon, OR POP is scheduled for maintenance, July 25th, between 5:00AM - 5:30AM PST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 24th - LaJunta, CO Maintenance

The LaJunta, CO POP is scheduled for maintenance, July 25th, between 5:00AM - 5:30AM CST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 24th - Kalispell, MT Maintenance

The Kalispell, MT POP is scheduled for maintenance, July 25th, between 6:30AM - 7:00AM CST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 24th - Tomah, WI Maintenance

The Tomah, WI POP is scheduled for maintenance, July 25th, between 5:00AM - 5:30AM CST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 24th - Port Aransas, TX Maintenance

The Port Aransas POP is scheduled for maintenance, July 25th, between 5:00AM - 5:30AM CST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 24th - Superior, WI Maintenance

The Superior, WI POP is scheduled for maintenance, July 21st, between 5:00AM - 5:30AM CST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 24th - Montesano, WA Maintenance

The Montesano, WA POP is scheduled for maintenance, July 25th, between 5:00AM - 5:30AM PST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 24th - Lorain, OH Maintenance

The Lorain, OH POP is scheduled for maintenance, July 25th, between 5:00AM - 5:30AM CST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 20th - Eagle, CO Maintenance

The Eagle, CO POP is scheduled for maintenance, July 21st, between 5:00AM - 5:30AM CST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 20th - Crivitz, WI Maintenance

The Crivitz, WI POP is scheduled for maintenance, July 21st, between 5:00AM - 5:30AM CST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 20th - Chesaning, MI Maintenance

The Chesaning, MI POP is scheduled for maintenance, July 21st, between 5:00AM - 5:30AM CST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 19th - Jena, LA Maintenance

The Jena, LA POP is scheduled for maintenance, July 20th, between 5:00AM - 5:30AM CST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 19th - Breaux Bridge, LA Maintenance

The Breaux Bridge, LA POP is scheduled for maintenance, July 20th, between 5:00AM - 5:30AM CST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 19th - Ashland, WI Maintenance

The Ashland, WI POP is scheduled for maintenance, July 20th, between 5:00AM - 5:30AM CST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 19th - Cabot, AR Maintenance

The Cabot, AR POP is scheduled for maintenance, July 20th, between 5:00AM - 5:30AM CST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 18th - Hawkins, WI Maintenance

The Hawkins, WI POP is scheduled for maintenance, July 19th, between 5:00AM - 5:30AM CST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 18th - Amberg, WI Maintenance

The Amberg, WI POP is scheduled for maintenance, July 19th, between 5:00AM - 5:30AM CST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 18th - Marinette, WI Maintenance

The Marinette, WI POP is scheduled for maintenance between 5:00AM - 5:30AM CST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 13th - Hale, MI Maintenance

The Hale, MI POP is scheduled for maintenance between 5:00AM - 5:30AM CST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 12th - Access Server Maintenance Scheduled for Kalispell, MT

During the scheduled maintenance window on July 13th, Internet services will be interrupted temporarily in Kalispell, MT. due to Access Server maintenance. Downtime should be minimal! Please contact the HelpDesk at 1-800-809-1410 if you have any questions.

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July 11th - Southern Region Maintenance

Maintenance will be performed on the main router switch located in the Monroe, LA server room. Customers using email and newsgroups out of the Monroe office may experience intermittent service between 5:00AM and 6:00AM CST on July 12th.

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July 11th - Power outage in Osceola, WI

The Osceola, WI POP is scheduled for maintenance between 8:30AM - 8:45AM CST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 11th - Hale, MI Maintenance

The Hale, MI POP is scheduled for maintenance between 4:00AM - 4:30AM CST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 10th - Lorain, OH Maintenance

The Lorain, OH POP is scheduled for maintenance between 4:00AM - 4:15AM CST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 7th - Maintenance in Lorain, OH

The Lorain, OH POP is scheduled for maintenance between 4:00AM - 4:15AM CST. Customers may experience disconnects during this maintenance period. If you experience further difficulties, feel free to contact our 24-hr helpdesk at 1-800-809-1410.

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July 6th - Larsen, WI - Routine Maintenance

Maintenance will be performed on the Larsen, WI POP on Friday, July 7, 2000. Customers can expect loss of connectivity beginning at 4:00AM CST. All systems should be back on line by 4:10AM CST.

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June 27th - Greensburg, LA Maintenance

During the operations window on Wednesday, June 28, 2000, CenturyTel Internet Network Services will be performing equipment upgrades on facilities in the Greensburg, LA. The upgrade will take place between the hours of 7:00AM and 7:45AM local time at the affected site. During this time there may be routing instabilities and connectivity issues. If you have any questions, please contact our Customer Client Support Center at 1-800-809-1410.

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June 20th - Monroe, LA - Equipment Upgrade

Wednesday, June 21,2000, subscribers using mail and newsgroups located in the Monroe, LA facilities may experience intermittent service between 4:00 and 4:30AM CST. New equipment will be installed in the Server Room during this window. Any interruption in service should be brief.

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June 14th - Mail Server Maintenance

Thursday, June 15th, at 2:00am CDT, several of our mail servers will be down for maintenance in order to increase capacity. Downtime is expected to be forty-five minutes or less.

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June 13th - Frederic, WI Maintenance

Frederic, WI dialin users may experience a brief outage between 4:00 AM and 4:20 AM CST on the morning of June 14, 2000. Any interruption should be brief and maintenance will be completed by 4:20 AM.

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May 30th - Equipment Upgrades

On June 1, 2000, at 6:00am (CDT) we will be upgrading some equipment in our server room. Some servers will have to be rebooted, but we do not expect any customer related downtime.

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May 30th - DNS Maintenance

One of our domain nameservers, ns1.centuryinter.net, will be undergoing maintenance Thursday, June 1st, at 6:00am CDT. Downtime is expected to be ten minutes or less.

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May 30th - Operations Announcement - Lorain, OH

During the operations window on Thursday, June 1, 2000, CenturyTel Internet Network Services will be performing equipment upgrades on facilities in the following city: Lorain, OH. The upgrade will take place between the hours of 5:00AM and 6:00AM local time at the affected site. During this time there may be routing instabilities and connectivity issues. If you have any questions, please contact our Customer Client Support Center at 1-800-809-1410.

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May 22nd - Wednesday, May 24th -- Monroe, Louisiana

During the operations window on Wednesday, May 24th, 2000, CenturyTel will be performing the following activity: We will be upgrading equipment in the Monroe, Louisiana facility. This maintenance / upgrade will be between the hours of 5:00a.m. and 6:00a.m. CST. During this operations window, there may be temporary network outages associated with the Monroe location. If you have any questions concerning this outage, please call CenturyTel's client support center at 1-800-809-1410.

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May 17th - Operations Announcement - Monroe, LA

During the operations window on Thursday, May 18, 2000, CenturyTel Internet Network Services will be servicing facilities in Monroe, LA . The service will take place between the hours of 3:45AM and 4:00AM CST. During this time there may be routing instabilities and connectivity issues. If you have any questions, please contact our Customer Client Support Center at 1-800-809-1410.

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May 16th - C.O. Maintenance Scheduled for Scappoose, OR

During the 3am to 5am maintenance window, Internet Access service will be interupted briefly for Scappoose, OR. Thank you for your patience while we continue to improve our Networks.

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May 16th - Operations Announcement - Lorain, OH

During the operations window on Thursday, May 18, 2000, CenturyTel Internet Network Services will be performing equipment upgrades on facilities in the following city: Lorain, OH. The upgrade will take place between the hours of 5:00AM and 6:00AM local time at the affected site. During this time there may be routing instabilities and connectivity issues. If you have any questions, please contact our Customer Client Support Center at 1-800-809-1410.

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May 15th - DNS Maintenance

One of our domain nameservers, ns1.centuryinter.net, will be undergoing maintenance Wednesday, May 17th, at 6:00am CDT. Downtime is expected to be ten minutes or less.

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May 10th - Washington and Oregon Network Maintenance

Network maintenance will take place between the hours of 12:00 p.m. and 5:00 a.m. on the morning of 5/11/00. This will affect sites thoughout the states of Washington and Oregon. During this time there may be routing instabilities and connectivity issues. The affected sites should be back to normal operation within 15 - 20 minutes.

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May 7th - Email/Web Server Maintenance

We will be adding additional disk space to the web servers on Wednesday, May 10th beginning at 2:00AM CDT. Downtime is expected to be less than 10-15 minutes. We will also be adding additional disk space to the email servers on Wednesday, May 10th beginning at 2:15AM CDT and lasting until 3:00AM CDT. Email will not be available in the Southern, Midwest, and Great Lakes Regions for periods during this maintenance window. Email in Northwest US will not be affected.

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April 25th - Router Upgrade scheduled for Port Aransas, TX

A router upgrade is scheduled for Port Aransas, TX. at 5:00 A.M. CST. Downtime should be minimal. Thanks for your patience while we continue to make network improvements.

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April 24th - Central Office Operations Announcement - Tri-County Internet, AR

On Tuesday, April 25, 2000, between the hours of 10:00PM to 12:00AM CST, Tri-County Internet will be upgrading Central Office equipment. This upgrade will interrupt telephone and Internet service in the Tri-County Area.

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April 4th - Web Server Reboot

We will be rebooting one of our web servers on Wednesday, April 5th, at 3:45am CDT. Downtime is expected to be minimal.

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April 4th - Operations Announcement - Chesaning, MI

During the operations window on Wednesday, April 5, 2000, CenturyTel Internet Network Services will be performing the following activity. We will be performing equipment maintenance on facilities in the following city: Chesaning, MI. The maintenance will take place between the hours of 5:30AM and 6:00AM local time at the affected site. If you have any questions, please contact our Customer Client Support Center at 1-800-809-1410.

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April 3rd - Mail Server Maintenance

One of the mail servers used by our NorthWestern U.S. customers will be undergoing maintenance beginning at 2:00amPDT on Wednesday, April 5th. While in progress, customers will be unable to send or check mail. We expect the maintenance to last approximately one hour.

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March 27th - Web Server Maintenance

Wednesday, March 29, at 5:00am CST, we will be bringing a new web server online. Some of our virtual domains may experience downtime as they are moved to the new server. The maintenance window is approximately one hour, although downtime should be minimal.

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March 24th - Router Maintenance

On Monday, March 27, between the hours of 7:00 am to 8:00 am CST, we will be performing maintenance on the Scappoose, OR. router. Downtime will be minimal.

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March 23rd - Web Server Maintenance

On Friday, March 24 at 5:00am CST, we will be bringing a new web server online to increase bandwidth and server response time. Some of our virtual domains will experience downtime as they are moved to the new server. Maintenance window is for approximately an hour, although downtime will be minimal.

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March 14th - Mail Server Maintenance

The mail servers for our Southern and MidWestern U.S. customers will be down for maintenance beginning March 15, 2000, at 2:00am CST. Expected downtime is approximately one hour.

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March 12th - Mail Server Outage

We are experiencing problems with our mailservers. We are working to have this problem resolved as quickly as possible. There is no ETA on job completion. Thank you for your patience in this matter.

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March 9th - DNS Server Installation

On Tuesday, March 14, at 1:30pm CST, we will be installing a new DNS server in LaCrosse, WI. DNS service should not be effected as all secondary DNS servers will be available during this time.

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February 14th - Mail Server Maintenance

One of the mail servers that our Northwestern US customers use will be undergoing maintenance February 15th beginning at 2:00am PST. The ability to send mail may be affected for brief periods during this maintenance.

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February 7th - Web Server Maintenance

On Thursday, February 10th, at 10:00am CST, we will be disabling ftp access to some Domain Web Sites to perform system maintenance. The Web Sites will still be available over http, but unaccessible via ftp. The outage will last approximately one hour.

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February 7th - Web Server Maintenance

On Wednesday, February 9th, at 10:00am CST, we will be disabling ftp access to Personal Web Sites and some Domain Web Sites to perform system maintenance. The Web Sites will still be available over http, but unaccessible via ftp. The outage will last approximately one hour.

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February 1st - Ville Platte Outage

On Thursday 2/3/00 at 4:00am to 7:00am Bell South will be moving the Ville Platte internet circuit to a new OC12 ring. This will cause an outage in the Ville Platte POP during this time.

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January 12th - Operations Announcement - Monroe, LA

During the operations window on Thursday, January 13, 2000, CenturyTel Internet Network Services will be performing the following activity. We will be upgrading facilities in the following city: Monroe, LA. The upgrade will take place between the hours of 4:00AM and 6:00 AM local time at the affected site. If you have any questions, please contact our Customer Client Support Center at 1-800-809-1410.

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January 10th - Operations Announcement - Frederic, WI

During the operations window on Tuesday, January 11, 2000, CenturyTel Internet Network Services will be performing the following activity. We will be upgrading facilities in the following city: Frederic, WI. The upgrade will take place between the hours of 8:00 AM and 9:00 AM local time at the affected site. If you have any questions, please contact our Customer Client Support Center at 1-800-809-1410.

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January 5th - Server Maintenance

Beginning Thursday, January 6th, at 3:00am PST, we will be rebooting the mail and news servers that our Northwestern US customers use. Downtime for each machine should be minimal.

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January 5th - Operations Announcement - Chesaning, MI

During the operations window on Thursday, January 6, 2000, CenturyTel Internet Network Services will be performing the following activity. We will be performing equipment maintenance on facilities in the following city: Chesaning, WA. The maintenance will take place between the hours of 5:00AM and 7:00AM local time at the affected site. If you have any questions, please contact our Customer Client Support Center at 1-800-809-1410.

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December 8th - Server Maintenance

Several CenturyTel.Net servers will be undergoing maintenance Thursday, December 9th, beginning at 1:00am CST. Some of our servers may be unavailable for brief periods during this maintenance.

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November 17th - Email/Web Server Maintenance

We will be performing equipment maintenance on a web server on Thursday, November 18th, 1999. The maintenance will take place between the hours of 1:00AM and 1:15AM CST. Downtime is expected to be less than 5 - 10 minutes. We will be performing equipment maintenance on the email servers on Thursday, November 18th, 1999. The maintenance will take place between the hours of 2:00AM and 2:30AM CST. Email will not be available for periods during this maintenance window.

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November 2nd - Web Server Maintenance

Several CenturyTel.Net web servers will be rebooted during maintenance beginning at 2:00am CST, Wednesday, November 3rd, 1999. Downtime is expected to be less than 5 - 10 minutes per server.

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October 18th - Operations Announcement - Forks, WA

During the operations window on Tuesday, October 19, 1999, CenturyTel Internet Network Services will be performing the following activity. We will be performing equipment maintenance on facilities in the following city: Forks, WA. The maintenance will take place between the hours of 6:00AM and 6:45AM local time at the affected site. If you have any questions, please contact our Customer Client Support Center at 1-800-809-1410

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September 29th - Authentication Server Maintenance

Authentication servers will be upgraded in the Great Lakes, Mid-West, and Southern Regions at 7:00AM. Internet service should not be affected.

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September 13th - Operations Announcement - Lorain, OH

A 30 minute service maintenance window is scheduled for Lorain, OH tomorrow morning at 4 a.m. Internet service will only be affected during this time period. If you have any questions, please contact Customer Support at 1-800-809-1410.

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September 9th - Operations Announcement - Montesano, WA

During the operations window on Tuesday, September 14, 1999, CenturyTel Internet Network Services will be performing the following activity. We will be performing equipment maintenance on facilities in the following city: Montesano, WA. The maintenance will take place between the hours of 6:00AM and 6:30AM local time at the affected site. If you have any questions, please contact our Customer Client Support Center at 1-800-809-1410.

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September 7th - Operations Announcement

During the operations window on Wednesday, September 8, 1999, CenturyTel Internet Network Services will be performing the following activity. We will be performing equipment maintenance on facilities in the following city: Mountain Home, AR The upgrade will take place between the hours of 4:00 a.m. and 5:00 a.m. local time at the affected site. If you have any questions, please contact our Customer Client Support Center at 1-800-809-1410.

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August 31st - Mail Server Maintenance

The centurytel.net mail servers will undergo maintenance Wednesday, September 1st, beginning at 1:00am CDT. The maintenance is expected to last approximately two hours.

During this time, users will be unable to check mail. It is possible that there may be problems with sending mail, as well.

This maintenance will expand our mail facilities to better serve our customers. We appreciate your patience.

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August 25th - Operations Announcement - Monroe, LA

During the operations window on Thursday, August 26th, 1999, CenturyTel Internet Network Services will be performing the following activity. We will be upgrading facilities in the following city: Monroe, LA. The upgrade will take place between the hours of 4:00 a.m. and 5:00 a.m. local time at the affected site. If you have any questions, please contact our Customer Client Support Center at 1-800-809-1410.

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August 24th - Operations Announcement - Mecosta, MI

During the operations window on Wednesday, August 25th, 1999, CenturyTel Internet Network Services will be performing the following activity. We will be upgrading facilities in the following city: Mecosta, MI. The upgrade will take place between the hours of 6:00 a.m. and 7:30 a.m. local time at the affected site. If you have any questions, please contact our Customer Client Support Center at 1-800-809-1410.

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